SHIPPING TO U.S. DESTINATION OR WORLD WIDE
CONTACT US BEFORE ORDERING.
Shipping costs have become incredibly difficult to predict due to changes in fuel prices, each day the cost seems to change. As a result we reserve the right to retroactively charge customers for actual shipping costs when the actual shipping costs significantly exceeds the dollar amount indicated on the order.
In certain instances it may behoove the buyer to have the item shipped to a U.S. friend or freight forwarder in the U.S. This is most likely to benefit residents of Canada or Mexico but can also be of benefit to persons that will be traveling to the U.S. and will be able to return to their home country with the item.
Send us pictures of your boat along with year, model and length. Also send us your exact shipping address and we can then advise as to shipping costs. Lastly include the SKU/Part number, description from our website or the manufacturers website and the quantity that you would like to purchase. This saves everyone time and money.
Do not rely on the product images alone when making a purchase, ask questions and read the descriptions carefully. Do not rely on the images alone, some images included products that are additive (for display purposes only) to the product on the page, they will not be part of the product you are look at and will be an additional cost.
Rodholderdepot.com stands ready to ship successfully to many countries around the world. We always take special care to make sure your order will reach you with minimum delays. We may choose to verify the identity and the address of the purchaser to avoid fraud, if we cannot verify your SHIP TO: address as being associated with the purchasers name we may decline to fill the order until satisfactory verification has been made.
You must use PAYPAL for international orders and be verified. We also accept VISA, MASTER CARD, AMERICAN EXPRESS and DISCOVER credit cards from customers who have placed orders with us in the past and that those orders are at a minimum of 3 months old,
The fastest and easiest method to authenticate you as the purchaser is to send us a copy of your government issued I.D. which includes a photo and then followup with a phone call to us via FACETIME so we can match you to the photo on the I.D also required is a copy of the front of the credit card.
For large dollar orders we may request government issued photo Identification along with a verifiable shipping address. The "SHIP TO" address must be verified to the the purchaser. If we cannot verify the address to the purchaser we may reject the order and refund the purchase amount. We reserve the right to reject any order we deem to be suspicious.
We prefer to use the UNITED STATES POSTAL SERVICE (usps) for foreign country orders, however we also use UPS and FEDERAL EXPRESS (fed ex) or other carriers when needed. We reserve the right to select carrier.
Express or expedite shipping may not be available on some purchases, in those cases we will refund any costs incurred for express or expedited shipping and only charge for normal shipping such as UPS ground, FED EX ground or USPS Priority Mail.
Our systems calculate the estimated shipping costs, however due to the wide variety of products that may be included in an order this may not always be accurate. In many cases we do not have the final shipping costs when the order is placed, in these situations we may send you a link to pay any additional actual costs that are incurred. If you feel the shipping costs are out of line with expectations feel free to email us and we will review the shipping costs to see if a lower price is available.
CUSTOMS DUTY AND BROKERAGE CHARGES:
International shipments may be subject to additional customs duty and additional brokerage charges which are the responsibility of the purchaser. We do not know how much these charges will be so we cannot advise you in advance of the amount. The amounts charged by each country are different. Please check with your customs office for more information.
Call us at 586-255-0212 or email us at firstname.lastname@example.org with your questions concerning international orders.
COUNTRIES/PROVINCES/TERRITORIES WE HAVE SHIPPED TO:
ALASKA ALBERTA AUSTRALIA AUSTRIA BELGIUM BERMUDA BRITISH COLUMBIA BRITISH ISLES DENMARK ENGLAND ESTONIA FRENCH POLYNESIA GERMANY GUADALOUPE HAWAII ITALY LEBANON MARTINIQUE MEXICO MICRONESIA NEW ZELAND ONTARIO PUERTO RICO REPUBLIC OF IRELAND SINGAPORE SPAIN SWITZERLAND